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Legal Publishing Solution - Creating and publishing highly collaborative legal content at scale

The customer challenge

Imagine you need to author and publish large volumes of complex mission critical consultation and policy papers, draft amendments to legal documents and consolidate these amendments.

Now imagine that your publishing solution is based on legacy desktop software that is hard to use, complex to support, and cumbersome to train users on.

An Australian Government agency recently found themselves in exactly that situation, limiting their ability to publish policy papers and legal documents in an effective way.

They had reached the limits of Microsoft Word and migrated to an XML solution, but even then it was challenging to cope with stakeholder demands and the needs of a highly collaborative and complex legal publishing business.

The Strategy

After analyzing the agency’s current publishing environment, we proposed that the most efficient solution would be web-based, collaborative in real-time, and built to support structured content.

We worked with the client to evaluate and select the appropriate technology solution, based on an integrated and proven enterprise software stack.

The resulting solution provides easy-to-use authoring tools, powerful templates, reliable content storage, automated workflow, and effortless multi-channel publishing.

Key Business Requirements

  • A robust, cost-effective, low-support, high-quality professional publishing platform enabling fast turnaround time and seamless collaboration.
  • A migration and rollout that causes little disruption and is implemented as a phased, low-risk development project.
  • The new solution must ensure longevity and provide flexibility for future improvements.

The Solution

We successfully performed a phased migration with the customer that allowed them to incrementally move their business to our new publishing solution.

The modern and efficient publishing environment now allows business users to collaborate effectively and produce high-quality publications with minimal training and support.

Our solution is based on the Quark Enterprise technology stack. It incorporates an integrated suite of three main products, Quark Author, Quark Publishing Platform, QuarkXPress Server and provides a completely web-based environment for publishing.

Key Features

  • Reliable, supportable, and easy to use
  • Manages high volume document publishing (can deal with hundreds or thousands of pages in length, with a prescribed lifecycle, and frequent publishing)
  • Enables parallel authoring by partitioning large documents into components
  • Handles document versioning and workflow with dedicated review and approval tools
  • Provides a complete set of professional publishing features including support for legal numbering and referencing, amendments and consolidations, equations, tables, boxed text, rotated content, and change tracking
  • Works over the web for use on desktops and laptops and by remote workers
  • Supports multiple output types including PDF, RTF and Word

The Results

Organizational performance and quality metrics have been exceeded by the new system.

The customer reports that user satisfaction has continually improved over time and that new system users are onboarded very quickly.

They continue to look at ways to evolve the system to meet future organization requirements and are currently working with us to explore new digital delivery options.

working with GPSL

Due to the global nature of our company, all of our customer support services have been designed to be carried out remotely.

So, although we'd prefer to come and meet you and scribble together over a whiteboard, we are just as effective when we have to share a whiteboard online.

You can find more information about our legal solutions here

Or get in touch with our team

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